Services

IT'S TIME TO START OUR COOPERATION​

CHITCO is the best small electrical appliance wholesaler and manufacturer in China. Since 2008, CHITCO has been servicing specialty home appliance, and evaluating everything from smart home services through kitchen solutions. We are proud to stand behind the services we give and your investment.

 
Comfirm Order(3 days)​

We'll comfirm the specific details of your order by email or online communication. Including purchasing quantity, packaging and shipping requirements, etc.

Sample Produce(7 days)​

We accept single or mixed sample test before our formal cooperation. It'll takes 1 day for stock product, and 7 days for custom product.

Safe Delivery(7days)​

We cooperate with reliable logistics companies to provide you with the low cost shipping solution. It'll take about 7 days by air, and 15 days by ocean.

Repurchase(7-30days)​

Reorder will be arranged fast, once you're satisfied with our sample. It'll take about 7 days for the inventory goods, and 30 days for customized items.

COMMON TEST STANDARD FOR HOME APPLIANCE

Based on the international household appliance standard IEC60335-1, we test our products to ensure the high quality and make them meet the certification requirements of UL, CE, FCC, etc. You can find more details below: 

 

Appearance Inspection

Appearance inspection is mainly based on visual inspection or random inspection of products with the help of inspection equipment such as tape measure and color difference meter.

  • chromatic aberration​
  • crack
  • bright spots​
  • deformation​
  • scratches​
  • warping​
  • bump​
  • smudge
  • glitch
  • pinhole

Function Test

The functional test is mainly based on actual operation or with the help of frequency converter, electric batch Inspection equipment such as fixtures and noise meters conduct random inspections of products.

  • voltage and power
  • key operation
  • indicator light
  • display screen
  • unusual smell
  • component performance
  • prototype life
  • ambient noise
  • cleaning ability
  • capacity error

Performance Test

The functional test mainly relies on the current tester, resistance tester, voltage tester Inspection equipment such as testers and swing testing machines conduct random inspections of products.

 
  • electroplating salt spray test
  • fuse detection
  • swing test
  • residual voltage test
  • pressure test
  • leakage test
  • earth resistance test
  • switch life test

"1 YEAR WARRANTY" FOR ALL OF OUR SERVICES

– **FREE REPAIRS FOR PRODUCT FAILURE** – Within 1 year, all repairs are done at our own expense without charge for labor or parts while they remain under warranty period. So do not worry! Your appliance will never have any problems in the future when covered by this policy.